※The braking system is related to driving safety. If you do not have DIY skills, it is recommended to go to our cooperating store for installation or maintenance.
After receiving the product to be repaired, FRANDO's maintenance department will arrange a repair time of approximately 5-10 days (excluding holidays and delivery time) based on the product problem and repair parts availability, and notify the customer after the repair process is completed. You can also Inquire about the repair progress through the official fan page "Frando Taiwan". When enquiring, please provide the name of the person who sent the repair and the repair item (product serial number) to facilitate the inquiry.
What materials are used for the piston on the Frando products?
All of our pistons are made from aluminum alloy.
I have a problem with my product, what should I do first?
It is recommended that you go back to the original installation store for maintenance and troubleshooting. If it still cannot be solved, please ask the store to contact us.
Do Frando calipers consist of dust seals and oil seals?
All our current products only consist of oil seals and do not have dust seal specifications.
What are the specifications of the master cylinder mirror holder?
All Frando’s master cylinder mirror holder specifications are M10 right-handed screws.
My caliper’s pistons are not moving properly.
This problem happens normally because of lack of proper maintenance or improper installation. Please contact your nearest Frando dealer for proper maintenance.
Which type of brake pad should I buy to obtain a cicada sound when applying brake?
The sound is not only based on the brake pad. It will depend on the disc material and disc design as well.
Do calipers/master cylinders need maintenance? How often should I ask for maintenance?
Of course these products need maintenance. Periodically maintenance time will vary based on usage habits and environment.
Master cylinder movement pivots and joint parts need maintenance?
You must periodically lubricate those areas and parts for optimal product performance.
Can Frando master cylinders use other oil reservoir brands?
If the fixing point is the same as the hose on the master cylinder it can be installed.
Can you use other brand caps on Frando’s oil reservoirs?
Because the pitch specifications are not necessarily compatible, if the fixing method matches the pitch specifications of other brands of oil reservoir caps, it can be installed.
Can the calipers be replaced with other brands of repair kits?
Since there are many specifications and they may not match, it is recommended to use the original caliper repair kit.
How often do I need to replace the brake pads?
It is recommended to check with professional mechanics regularly. For instance, if the safety groove in the middle is worn out or the back plate (iron sheet) is rusted or peeling, it should be replaced with a new one.
How long does it take for brake fluid to be replaced?
The main purpose of replacing brake oil is to eliminate water content. The replacement time depends on your living and the environment.
In humid areas, it is recommended to replace it every six months. If it is used in dry environments, the replacement time can be extended to two years.
How long do brake discs last?
Each type of disc has a different minimum safety thickness. If it is close to the minimum safety thickness, the surface is uneven, or the gap of the floating disc is too large, it is recommended to replace it.